Use Cases

Sales & Customer Support Agents
Agents are able to provide a personalised experience for your customers which has proven to be one of the most effective ways to generate revenue and increase the lifetime value of a customer.

Examples of previous use cases

• Provide targeted product recommendations to customers and guide them down a sales funnel for higher sales completion rates
• Track past engagements to offer personalised discounts and promotions for customers, increasing the number of repeat purchasers
• Automated complaint handling to efficiently reach a resolution or escalate to a human assistant to improve customer satisfaction

Marketing & Content Creation Agents
Every successful organisation now has an online presence to cultivate interest for their products and services. Agents can help to augment your marketing strategies to convert more browsers to buyers.

Examples of previous use cases

• Manage the content, tone and length of communications to improve the success of new email and social media ad-campaigns
• Content creation with monitoring to identify most valuable followers and find optimal post times to maximise engagement
• Search engine optimisation – optimising a listing for maximum visibility, publishing posts on a webpage and responding to reviews

Data Analysis & Decision-Making Agents
We can optimise your business strategy by delivering agents that utilise your organisation’s data to produce insights about your customers, then recommend actions that will maximise revenue and cut costs.

Examples of previous use cases

• Analysis of transactions and CRM data to identify key patterns such as customer segments to bolster cross-sell & up-sell opportunities
• Analysis of sales and stock data to better forecast customer spending behaviour and more accurately schedule inventory orders
• Sentiment analysis on written reviews and videos to understand consumer feedback across a range of platforms

Process Automation Agents
We can design and integrate agents for a wide range of processes to help streamline operations that reduce time and costs for your organisation. Our use cases span across accounting, finance, legal, HR, consulting, software engineering, supply chain & logistics and government. The more we understand your processes, the more functional we can make the solutions.

Examples of previous use cases

• Regular purchases of a product or service e.g. for inventory
• Payment of bills or creating invoices
• Conducting in depth research and summarisation
• Creating scripts for repetitive tasks
• Scheduling calls and taking notes in meetings
• Monitor and track the progress of projects against a timeline
• Debugging and optimising code
• Produce dynamic data visualisations and reports for more engaging presentations

NEW! Agents for the Home
At Data2Info, we believe it is of paramount importance to continuously improve our range of services. That is why we are proud to announce our latest set of Agents for the Home. As our lives become busier, these agents are designed to alleviate some of the burdens of everyday chores. From ordering groceries, to finding the best deals on household bills, to scheduling an appointment with the dentist. These are a few of the ways an agent can augment your life so that you can prioritise the things that matter to you the most. If you or your client are interested in this use case, please specify this in your inquiry.